Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer standard shipping across the country. Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time: 5–8 business days

International Shipping

We offer international shipping to selected countries.
Estimated delivery time: 7–21 business days
Shipping charges will vary based on location and will be shown at checkout.
Please note: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges.

How do I check the status of my order?

Once your order has shipped, you will receive an email notification with a tracking number. You can use this to check the status of your shipment. Please allow 48 hours for the tracking information to become available.

Shipping Delays

Please note that shipping times may be affected by factors such as carrier delays, customs, weather conditions, or high order volumes. We appreciate your patience in such situations.

Shipping Address Changes

If you need to change your shipping address, please contact us at cacheeretail@gmail.com within 12 hours of placing your order. Once the order is processed, we may not be able to modify the shipping details.